Created in 2015, SmartValue Services SRL is the Romanian web development and content editing branch of SmartValue SCRL. SmartValue SCRL is a Belgian rapid-growing company active in the e-commerce sector with multiple awarded websites (e.g. Newpharma, designed as 'Best Belgian E-shop' at the BeCommerce Awards 2015). Our e-shops are leaders in their sector and customer satisfaction is our priority. SmartValue Services SRL is based on 10 years of experience in outsourcing development and content editing services to top Belgian e-commerce websites right here, in Timisoara.
We understand challenges and opportunities of e-commerce development and are currently expanding our activities through Europe.
Excellent opportunity for a fluent French speaker who likes to contribute to customer satisfaction.
You are responsible for contacts with online shops’ customers and are in charge of handling their e-mails and calls. Thanks to your incredible sense of contact with customers and perfect spelling, you are able to manage this crucial relationship, fundamental for the development of important e-commerce companies.
Your quick and precise answers represent the public image of our e-shops.
Several administrative tasks will also be part of your job, as fraud detection, templates updates etc.
For this function, we would be glad to work with you in our offices in Timisoara, Romania.
- Fluent French verbal and written communication skills.
- Fluent knowledge of English.
- Knowledge of Dutch and/or German is very welcome.
- Rigorous and perfect spelling
- Customer minded
- Excellent problem solving and analytical skills
- Dynamic, multi-tasking
- Ability to evolve in a “just-in-time” and fast-moving environment
- Eager to learn
- No business experience required (any experience is always welcome)
- A competitive salary
- A fascinating experience in a fast growing startup that works with successful e-commerce websites
- A stimulating and informal working atmosphere in a young and dynamic team