Company Profile

Smartvalue is a rapid-growing company active in the e-commerce sector with multiple awarded websites (e.g. Newpharma, elected as 'Best Belgian E-shop' at the BeCommerce Awards 2009 & 2015). Our e-shops are leaders in their sector and customer satisfaction is our priority.

We understand the challenges and opportunities of e-commerce development and are currently expanding our activities throughout Europe.

Job Description

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.

Main responsibilities

  •     Plan, develop, organize, write and edit operational procedures and manuals  
  •     Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  •     Write easy-to-understand user interface text, online help and developer guides
  •     Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  •     Research, develop and document technical design specifications and test scripts
  •     Produce electronic documentation in addition to hard copy manuals
  •     Maintain a comprehensive library of technical terminology and documentation
  •     Analyze documents to maintain continuity of style of content
  •     Manage updates and revisions to technical literature


  •    Proven experience working in a technical writing position
  •    Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  •    Excellent written and verbal communication skills
  •    Strong working knowledge of Microsoft Office
  •    Strong attention to detail
  •    Able to write in explanatory and procedural styles for multiple audiences
  •    Skilled at prioritization and multi-tasking

We offer

A competitive salary, a fascinating experience in a fast-growing company that works with successful e-commerce websites, a stimulating and informal working atmosphere in a young and dynamic team.